- FAQ
- Shipping
Shipping
How long does shipping take?
1-2 days for BC address, 2-5 days for other parts of Canada and US.
Where can we ship to?
We ship to both Canadian and US addresses.
How do I track my order?
You can track the order under My orders.
Remote locations excluded from free shipping
Most remote locations are locations that Canada Post refers to as "Air Stage Locations" - locations where mail must be airlifted more than 6 months of the year.
Refused Shipment / Undeliverable Package
If you refuse a package upon arrival or your package is undeliverable due to customer error, we must charge your card for the shipping cost and shipper fee caused by your decision. This policy applies even if your order was originally sent to you via...
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